Official Distributor for Volvo Construction & Equipment, Volvo Penta and Volvo Trucks, SMT (www.smt.network) offers a wide range of products in more than twenty countries of North, West & Central Africa, in Benelux as well as Great Britain.
For our logistic center based in Antwerp, we are currently looking for a ‘Shipping and Export Officer‘
The Shipping and Export Officer is mainly responsible for arranging the documentation, transport and other requirements in order to ship spare parts to our subsidiaries and direct customers in Africa.
Shipments are dispatched via express, regular air or sea.
The Shipping and Export Officer is responsible for the entire process, from launching pickings, to invoicing, to following all applicable export rules and regulations, booking transport and following up until arrival of the goods in Africa.
The Shipping and Export Officer also analyses delivery costs and recommends more cost efficient methods of transportation. He/she handles customer complaints and investigates delivery issues. These may include damaged products, late or lost deliveries and insurance claims.
- Arrangement of bookings and documentation with all transport suppliers or partners
- Respect the cut off’s (= promised departure dates)
- Follow up lead times
- Customs compliance and follow up
- Launch pickings
- Cost control
Required education, knowledge and experience
Logistic and/or Supply Chain degree or equivalent through experience
Previous experience in handling international shipments
Ability to work in ERP systems and Microsoft based programs, mainly Outlook and Excel
Knowledge of Incoterms, credit letters, transport documentation
Data entry skills
Organized with good time management, multi-tasking
Good problem solver
Able to deal with complexity
Deadline oriented and able to work under pressure
In addition to a motivating salary package that matches your ambitions and your results, SMT offers you a real opportunity to enhance your experience and develop your skills. A function with an international influence that combines autonomy and initiative. A framework with a human dimension and a dynamic corporate culture, voluntary and ambitious, where team spirit, customer satisfaction, flexibility and the quality of its services are recognized as its main values.
English is an asset